The users’ perspective of context-dependent systems

Context dependent systems are granted thanks to the convergence of several technologies as wireless communications, Internet, geographic information systems, etc. The aim of this paper is not to analyse the optimal technical solution to this problem, but to understand the importance and perceived value for users of having this kind of services or applications in their mobile devices. In most of the cases, users in mobility need information while they are carrying out a task. The search of information across a handset wouldn’t distract users from their primary task or activity. Usability problems are being slowly resolved, and mobile communications are getting closer to a ubiquitous scenario (connectivity anytime, anyplace, anyhow). However, this is not enough to provide the mobile user with a relevant positive experience when interacting with their mobile devices. Context-dependent services and applications seem to be the key for the value of wireless services.